Management of electronic records

This book focuses on the opportunities and challenges in the management of electronic records in Botswana, Namibia and South Africa. It explores the background to information communication and technology (ICT) development and how it impacts on recordkeeping practices in the three countries. In addition, it examines strategies employed by the national archives of the three countries in the management of electronic records. ICT is impacting on the way organisations function and is playing an important role in the information society. In spite of this, the information and records generated by use of this technology are not properly managed. This is posing a threat to accountability and good governance. This book outlines and examines the environment in which ICT in the three countries is developing. Further, the book exposes the computerisation strategies in government agencies and examines the role of the national archives in the management of electronic records in these countries. In doing the above, data was collected using questionnaires, interviews and discussions with key personnel within the ICT industry, government agencies and national archives in the three countries.