Critical Success Factors of TQM Implementation on Construction Project

The construction industry has been one of the most important industries for the development of the Palestinian infrastructure and economy. TQM is considered as one of the most important approaches to success of construction industry. This book which is based on a research study conducted in Gaza Strip shows the success factors necessary for the implementation of TQM at various phases of the project planning, design and construction . Then presents a computer model to assess an organization's present strengths and weaknesses with regard to its use of quality management methods. This book will be especially useful to economists, policy makers and analysts, researchers, construction project implementers, contractors, consultants and administrators.