The impact of public procurement on infrastructure in public schools

The book pertains to the impact of procurement processes on service delivery. It is a case study approach focuses on secondary schools in Queensburgh area, KwaZulu-Natal, South Africa. The argument that is propagated by this study is that procurement processes profoundly impact on service delivery, and in many cases negatively, with delays being experienced. The study employed a qualitative research method and the primary data were gathered through semi-structured interviews with eight Pubic Works officials and eight contractors that conduct business KwaZulu-Natal Department of Public Works. This study can assist the South African government in designing procurement in a manner that will expedite service delivery. This is not only going to assist in the provision of schools' infrastructure in Queensburgh area, but should also become a blueprint to eliminate delays and backlogs in service delivery.