An Investigation on the Potential Impact of the Use of E-procurement

The book explores the potential impact of e-procurement systems on over-the-counter (OTC) medication purchases in pharmacies across Abuja. It investigates how digital platforms used for ordering and purchasing medications could influence the efficiency, cost-effectiveness, and overall customer experience in pharmaceutical retail. Through a detailed case study of Abuja-based pharmacies, the research examines the benefits and challenges of implementing e-procurement, including its effect on supply chain management, pricing, and accessibility. The findings highlight how technology can streamline operations, enhance transparency, and improve access to medications for consumers, while also identifying potential barriers to adoption such as infrastructure and regulatory concerns.