The research unravels not only the theoretical frameworks of successful implementation of Business Process Re-engineering but also explains how enabling tools can play a pivotal role in improving service delivery and satisfying customer services. Business Process Re-engineering has great potential for increasing productivity through reduced process time and cost, improved quality, and greater customer satisfaction, but it often requires a fundamental organizational change.

Детали книги:

ISBN-13:

978-3-659-76814-9

ISBN-10:

3659768146

EAN:

9783659768149

Язык книги:

English

By (author) :

Samuel Zewdie Hagos
Kari Rönkkö

Количество страниц:

112

Опубликовано:

17.08.2015

Категория:

Управление бизнеса