Training and Investigating Promotion Decision Making

Employee promotion is an effective strategy for retaining and developing human resources. There has been relatively little promotion decision making research undertaken, with little known on the cognitive processes responsible for the decision. Additionally, no literature exists regarding the best way to train managers to make these decisions. With new data collection and analysis techniques emerging from the human factors field, an opportunity is now available to investigate expert promotion decision making on a cognitive level. This book examines how experts make promotion decisions and what differences exist between expert (senior managers) and novice (junior managers) promotion decision makers. The book also presents a novel method to facilitate the development of junior managers'' decision making experience. The research within this book has a wide range of human factors applications, including training, decision aiding, interface design, and knowledge sharing.