Factors affecting good performance of issuing the students' loan

This study aimed to investigate factors affecting good performance of issuing the students’ loans using the Higher Education Students’ Loans Board (HESLB) in Dar es Salaam as a case study. The population of the study involved HESLB personnel, students and staff in Higher Education Institutions (from IFM, CBE, IMTU, DUCE and UDSM main campus). Judgemental / purposive and simple random sampling techniques were used to get a representative sample. The sample size of 300 respondents was used. Data were collected from both primary and secondary sources using questionnaires, interview, observation and documentary review. Collected data were carefully checked and edited to ensure completeness accuracy, clarity and uniformity and finally analyzed using SPSS.