An assessment of the role of information and communication technology

Offering an innovative, a unique and latest approach, this book introduces students and employee to issues in Information, Communication and Technology (ICT) from a global and South Africa perspectives. It guides students and employee through themes in ICT including strategy, communication, governance and regulation. It provides a discussion on the uses of ICT, employee challenges in utilising ICT, and ICT potential to create opportunity. This book focusses on the uses of ICT in enhancing employee performance, and the tangible benefits and challenges facing the municipality’s employee in utilising ICTs in their organisations. The author incorporate a topic that is highly pertinent to contemporary business: Role of ICT in improving employee performance. The author examine how a selected municipality’s employee utilises ICT in enhancing their performance – accounting. The study also examine how the National Treasury contributes immensely in maintaining different nation’s financial system.