FEEDBACK OF ATTENDANTS OF PATIENTS ON SERVICES

The study was about Feedback of Attendants of Children Patients on Services provided at the Children's Hospital Lahore. The respondents were "Attendants of the Patients" who were staying and looking after children at least for a week in the hospital. It covers the aspects including basic information about the respondents and their patients, existing facilities in the Children's Hospital, views of respondents regarding attitude of hospital staff, problems faced by the respondents in the hospital, economic and psychological pressures faced by the respondents during their stay in the hospital and their recommendation to improve the services of hospital.The researchers used social survey method from quantitative research methods and interviewing schedule was used as tool of data collection. According to major findings, (24%) patients belonged to medical ward. Average age of children admitted in the hospital was found as 5 years. More than half (59%) patients were boys. Slightly less than half of patients (46%) were not of school going age. Most of the patients belonged to Lahore (35%).