Outsourcing and Performance of Public Institutions in Uganda

This book sought to establish the effect of outsourcing on institutional performance in public institutions and it used Uganda's National Planning Authority as a case study. The objectives were to ascertain the relationship between the dimensions of the independent variable (outsourcing) and the dependent variable (institutional performance). The study established a weak positive correlation for outsourcing IT functions (0.198) and HR functions (0.120) with institutional performance which was not statistically significant since the significance level for both dimensions (0.108) and (0.228) respectively was greater than 0.05. The book also established a weak negative correlation for outsourcing facility management services (-0.021) with institutional performance which was also not statistically significant since the significance level (0.447) was greater than 0.05. The study recommends the need to foster an innovative culture among the employees as well as emphasizing the importance of contract management for outsourced functions and services.