Criteria and Measures of Customer satisfactions

SERVPREF, SERVQUAL, Customer Satisfaction, Service Quality, Total Quality Management, Kano’s Model

Hadi Behzion, Mostafa Baghishani - ISBN: 978-3-659-51756-3

Hydrogen Sulfide Management in Petroleum Industry

History of H2S via its foundation and scavenging

Ahmed M. Al-Sabagh, Salah El-Din A. Khalil, Tahany Mahmoud - ISBN: 978-3-659-46943-5

Pictogram - A pharmaceutical care

Ruby Gehlaut, Sachdev Yadav, Neha Mishra - ISBN: 978-3-659-51787-7

Apply Insecticide for Mosquito Control

Residual Insecticide Bendiocarb

Hasabelrasol F.A.Elhaj, Mustafa Y.H.Dukeen - ISBN: 978-3-659-51573-6

Studies On Characterization Of Banana cv.Grand Naine

Manoj Kumar Tak, Vikas Kumar, Sanjay Attar - ISBN: 978-3-659-52381-6

Male’s Perception Towards Honor Killing

Muhammad Ibrar, Liaqat Ali, Manzoor Qadar - ISBN: 978-3-659-52206-2

Analyzing Financial Ratio

Mayank Sharda, Reeva Gandhi - ISBN: 978-3-659-51506-4